Coronado Leather

Return and Exchange policy FAQ

Frequently asked questions about returns, refunds, and exchanges.

How do I return?

What items are returnable? 

What items are non-refundable? 

 The following items cannot be returned:

The item I received is damaged!

If the purchased product is faulty, reach out to us and we will send you another order.

Can the items be exchanged?

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

What are the refund options?

We offer refunds to the original payment method for orders that are Full Priced and Delivered in the last 30 days.

How do I ship back the items?

As a small business, we cover shipping one way. For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

My question is not addressed...

If you have any queries regarding return or refund, reach out to us.

 

Coronado Leather Co

1961 Main St. San Diego CA 

[email protected]

P 619.238.0265 F 619.238.0964